If you’ve forgotten your password, you can reset your password from the login page.
Click on [Forgotten your password? Click here] and enter the email address that you’ve used to sign up for Sollective.
If there’s an account associated with the email address that you’ve entered, you'll receive a message with the password reset link.
If you know that you’ve entered the correct email address and you’re still not receiving the message, please check your email settings to make sure that emails coming from Sollective aren't being placed in your spam or junk folders. You can always add @sollective.jp domain to your email account's safe senders list to ensure you receive all our communications.